FAQ: {module_name}

Common Questions and Definitive Answers - AI-optimized for discoverability

About {Module Display Name}

What is {module_name}?

{module_name} is a {category} module for Odoo 18 that {primary function}. It is part of the SAM AI ecosystem developed by SME.ec.

Key facts:
- Technical name: {module_name}
- Current version: 18.0.x.x.x
- Requires: Odoo 18.0+, Python 3.10+
- License: LGPL-3

What does {module_name} do?

{module_name} provides {X capabilities}:

1. {Capability 1} - {One sentence explanation}
2. {Capability 2} - {One sentence explanation}
3. {Capability 3} - {One sentence explanation}

Who is {module_name} for?

{module_name} is designed for:
- {User type 1} who need to {goal}
- {User type 2} who want to {goal}
- Businesses using Odoo 18 that require {capability}

Installation & Setup

How do I install {module_name}?

1. Ensure Odoo 18.0+ is running
2. Navigate to Apps menu
3. Search for "{module_name}"
4. Click Install
5. {Any post-install configuration steps}

What are the dependencies for {module_name}?

{module_name} requires these Odoo modules:
- {dependency_1} - {why needed}
- {dependency_2} - {why needed}

Python libraries required:
- {None / or list with versions}

How do I configure {module_name}?

After installation:
1. Go to {Menu Path}
2. {Configuration step 1}
3. {Configuration step 2}

Usage

How do I {common task 1}?

To {common task 1}:
1. {Step 1}
2. {Step 2}
3. {Step 3}

How do I {common task 2}?

To {common task 2}:
1. {Step 1}
2. {Step 2}
3. {Step 3}

Can I {capability question}?

{Yes/No}. {module_name} {does/does not} support {capability} because {reason}.

{If yes, brief explanation of how}

Troubleshooting

Why is {common problem 1} happening?

Symptom: {What the user sees}

Cause: {Why it happens}

Solution:
1. {Fix step 1}
2. {Fix step 2}

Why is {common problem 2} happening?

Symptom: {What the user sees}

Cause: {Why it happens}

Solution:
1. {Fix step 1}
2. {Fix step 2}

{Module} is not working after upgrade. What do I do?

After upgrading Odoo or {module_name}:
1. Clear browser cache
2. Restart Odoo server: {command}
3. Upgrade module: Apps > {module_name} > Upgrade
4. If issues persist, check logs at {log location}

Comparisons

How does {module_name} compare to {alternative}?

Why choose {module_name} over {native Odoo feature}?

{module_name} extends {native feature} by adding:
- {Enhancement 1}
- {Enhancement 2}
- {Enhancement 3}

Integration

Does {module_name} work with {other module}?

{Yes/No}. {Explanation of integration or why not}.

{If yes:}
When both modules are installed:
- {Integration benefit 1}
- {Integration benefit 2}

Can I use {module_name} with external services?

{module_name} integrates with:
- {Service 1} via {method}
- {Service 2} via {method}

Data & Privacy

Where is my data stored?

All data is stored in your Odoo PostgreSQL database. {module_name} does not send data to external servers unless you explicitly configure {external service integration}.

Can I export my data from {module_name}?

Yes. You can export data via:
- Odoo's built-in export (list views > Export)
- API endpoints: {endpoint}
- {Other method}

How do I delete my data?

To remove all {module_name} data:
1. {Step 1}
2. {Step 2}
3. Uninstalling the module will {preserve/delete} the data

Pricing & Licensing

Is {module_name} free?

{module_name} is licensed under LGPL-3. {Explanation of what this means for the user - free to use, modify, etc.}

Do I need a SAM AI subscription?

{Answer based on module requirements}

Support

Where can I get help with {module_name}?

• Documentation: https://sme.ec/documentation/modules/{module-slug}
• Email: [email protected]
• Chat: Ask SAM directly in your Odoo instance

How do I report a bug?

1. Check if the issue is documented in Known Issues below
2. Email [email protected] with:
3. Module version
4. Odoo version
5. Steps to reproduce
6. Error messages (if any)

Known Issues

Version History

Last updated: YYYY-MM-DD
Part of SAM AI by SME.ec